Dominique Ringgold, B.S.

Dominique Ringgold, B.S.

Graphic/Content Director
Dominique develops a variety of content across print and digital media. Her experience in the automotive and entertainment industry brings a wealth of knowledge and fresh perspective to pitch and produce content, research and develop creative content, and produce presentations and materials for Da-Ni-Co. Her oversight of the development, distribution, and strategic efforts of creating messaging to inform and inspire our clients/partners fully supports our mission, value, and vision. As an African American Millennial woman in technology, Dominique invests her time and heart into mentoring Millennials and Generation Z learners and new graduates with the hopes to inspire and challenge them to impact and influence the tech world. She is an alumna of Mercer University and her philosophy in life is “Do what you love, and you’ll never work a day in your life”.
Justin Carpenter

Justin Carpenter

Lead Trainer (Remote - Customer Care Call Center)
Justin's career experience focuses on delivering customer service in a remote call center setting. He brings real-time experience in these areas: screening orders, research, and review of overrides, accurately and efficiently reading, interpreting, and entering data into the CRM system in a timely fashion, and/ or thinking through and solving escalated issues. Justin understands how to offer solutions needed to help simplify the customer care experience and de-escalate situations. His call center areas of focus have included outbound/inbound calls, entering customer data and information, troubleshooting, and escalation of customer concerns. Industry experience includes CVS Health and Gainwell Technologies. Justin's involvement in the fashion and entertainment industries gives him the skills and ability to truly connect and engage the attendees throughout their training.

Clients/Community Advocacy